Meet Our Mortgage Team
Sherry Reid is the vice president of SimonTowne Mortgage, but that's only the beginning for this ambitious professional. Don't let her impressive track record fool you; she still takes the same amount of time and patience getting clientele financially qualified as she took with her very first clients. Born and raised in Hampton Roads, she knows the area and doesn't hesitate to point out the benefits of living in this part of Virginia. Naturally gifted for helping others and solving problems makes her a favorite among colleagues and clients alike.
Every year is a continuation of Reid's commitment to success. She's a six-time President's and Chairman's Club winner. Such recognition is awarded to mortgage originators based not only on the volume of business done, but also on the total dollar value brought in for the year. Scotsman Guide named Reid as a Top Originator in 2011. She was the number one VA loan originator throughout Virginia, and number 11 in the entire country for the same reason in 2011. Reid remains in the top one percent of mortgage originators in the U.S., and is also a top originator of VHDA loans. She's number one in the entire company for both mortgages and the amount of units.*
So how did this mortgage superstar become so good at what she does? "I love a challenge. I have a very caring attitude. I want everyone to be able to purchase a home," Reid says. She began her career in this industry as a receptionist in the Eighties. "When I got into it, it was just something that I knew I wanted to do," she adds, "I just knew that I could help people in a different way." Reid just kept moving up the ladder from loan processor to assistant loan officer, then to senior loan officer and her most recent promotion was to vice president.
Her specialties include helping procure government loans and construction to perm loans, but she is also highly skilled in getting the right loans for first-time buyers. Reid has an affinity for those in the armed forces too. "I come from a very strong military background." Additionally, she is a real pro when it comes to assisting buyers who may not be in the best financial shape. "I try to make something work when other people don't want to take the time to do that." Unlike some competing lenders, she sees what needs to be done, and works to make purchasing homes possible. She offers this advice to buyers worried they may not be able to qualify, "What's the worst I can say? You can't do it today. If you can't do it, let's work on figuring out a way to make this happen."
Along the way she has reaped many rewards seeing the fruits of her labor culminate in the ultimate happy ending- home ownership. Reid tells of one particular experience where she assisted a single mother with less than stellar credit. "I worked with her one-on-one for over two years until she was able to buy her first home," she continues, "I went to that closing, and it was like the coolest thing I ever did!" It's her knowledge that may first attract homebuyers, but her sincere nature that keeps bringing them back. "I really care." It seems clients agree.
Reid lives in Virginia Beach and likes the variety of things to do there as well as the ocean being so close. When she's not originating loans, she enjoys spending time in her backyard, lounging by the pool and graciously entertaining her family and friends.
* These figures are accurate at time of publication, but with this rising star are subject to change.
Brad Schloss is assistant vice president at SimonTowne Mortgage. This Norfolk native is highly skilled in the art of customer service and creative strategizing. He understands how to help clients find the right loan programs regardless of whether rates are near historic lows.
During his college years, Brad worked in retail where he first began learning to go above and beyond for clients. Before he graduated from Virginia Wesleyan College with a Bachelor of Science, he interned with TowneBank assisting in the loan origination process. It was during this time that he discovered his appreciation for the financial industry. "I enjoyed it," Brad adds, "It made me realize this was a profession I was very interested in and wanted to get into."
Brad has made the Chairman's Club two years in a row thus far. This honor is reserved for some of the best originators in the business. Mortgage Executive Magazine named Brad as one of the Top One Percent of Mortgage Originators in America in both 2012 and 2013. Working in this field for nearly a decade gives him quite an advantage over competing loan officers. His years with TowneBank Mortgage have produced many satisfied clients who keep returning and referring friends and family members. He’s worked with SimonTowne Mortgage since its inception. "It's just a great opportunity with a great company."
Specialties include helping military and first-time buyers, but clients can also count on Brad for help with loans that may require extra care and preparation. "Probably the majority of our clients are military." He explains that since many service members are deployed when they initiate contact, he is available to help when they need it. "They really enjoy the way they can reach me just about all hours, whether it be by email or cell phone." Coming from a family where the military played an active role gives him a deep appreciation of those serving our country. Brad also assists service members in finding ideal home loans that save them money. "I would say 99 percent of our military homebuyers do not come out-of-pocket with a dollar for real estate transactions."
Satisfied clients would describe Brad as accurate and dependable, important qualities when it comes to making such a major investment. He enjoys the challenging nature of originating mortgages, and always makes himself accessible to buyers with questions. "We're here to assist you, and we're here to help you." When it comes to philosophies, he sums it up with a powerful, yet simple quote. "Your satisfaction is our success."
Brad resides in Norfolk and likes living near his family. When he's not assisting clients with mortgage loans, this avid sportsman stays active by playing soccer, tennis and golf. He also enjoys spending time with his family.
Our preferred lender is SimonTowne Mortgage, a strong local bank. You are welcome to use any lender that you trust, but we recommend SimonTowne Mortgage because they are well recognized and respected in the Hampton Roads area.
We currently have three loan officers on our mortgage team: Sherry Reid, Brad Schloss, and Michelle Arseneault. You can contact them by filling out the Get Prequalified form or by calling our mortgage hotline - 800-323-5746.